Privacy Policy

Effective date: [August 10th, 2026] Last updated: [August 10th, 2026]

Creative Covers Inc. (“Creative Covers,” “we,” “us,” or “our”) operates the website https://new.creativecoversinc.com (the “Site”). This Privacy Policy explains what information we collect, how we use and share it, and the choices and rights you have. It applies to visitors to our Site and to people who contact us, request quotes, or place orders.

If you have questions about this policy or your data, contact us at [sales@creativecoversinc.com] or [Creative Covers Inc., 7508 W 90th St, Bridgeview, IL, 60455].

Information we collect

Information you provide to us

We collect information you give us directly, primarily when you request a quote, contact us, or place an order. Depending on what you do, this may include:

• Contact details: name, email address, phone number, and mailing or project address.
• Quote and order details: the type of cover you need, measurements, fabric and color selections, photos or specifications you send us, and any notes you include about your project.
• Fabric recommendation quiz responses: if you use our fabric quiz, the answers you provide and the email address you submit to receive your results.
• Business/partnership inquiries: if you contact us about trade, wholesale, or B2B partnerships, the business and contact details you share.

Information we collect automatically

When you visit the Site, we and our service providers automatically collect certain technical and usage information, including:

• Device and connection data: IP address, browser type and settings, operating system, and referring URLs.
• Usage data: pages viewed, links and buttons clicked, time spent on pages, and how you navigate the Site.
• Session activity: we use a session-analytics tool that records how visitors interact with our pages. This helps us understand how the Site is used and improve it.
• Cookies and similar technologies: see the Cookies and tracking section below.

How we use your information

We use the information we collect to:

• Prepare and send you custom cover quotes, respond to inquiries, and communicate with you about your request or order.
• Fulfill orders, arrange manufacturing, and provide customer service.
• Operate, maintain, analyze, and improve the Site and our products.
• Measure and improve our advertising
• Detect, prevent, and address fraud, spam, security issues, and technical problems.
• Comply with our legal obligations and enforce our terms.

Cookies and tracking technologies

We and our third-party partners use cookies, pixels, tags, and similar technologies on the Site. These fall into a few categories:

• Essential: needed for the Site to function (for example, security and basic site operation).
• Analytics: help us understand Site usage. We use Google Analytics 4 and Microsoft Clarity for this.
  Advertising and conversion tracking: help us measure and improve our ads and show relevant ads to people who have visited our Site. We use Google Ads and Microsoft Advertising, including conversion tracking. As part of Google’s Enhanced Conversions feature, when you submit a form we may share a hashed (irreversible) version of your email address with Google to help measure ad performance. Hashing is a one-way process designed to protect the underlying data.

You can control cookies through your browser settings, which let you block or delete cookies. You can also opt out of certain advertising cookies through industry tools such as the Digital Advertising Alliance and Your Online Choices (EU), and you can opt out of Google Analytics using Google’s opt-out browser add-on. Disabling some cookies may affect how the Site works.

How we share your information

We do not sell your personal information for money. We share information in the following ways:

• Service providers — companies that perform services for us and process data on our behalf, under contracts that limit their use of it. These include:
  • Quickbooks — used to prepare, send, and collect signatures on quotes and order documents.
  • Google (Analytics, Google Ads) and Microsoft (Advertising) — analytics and advertising services described above.
  • Email and form providers — the tools we use to capture leads and send email.
  • Spam-detection services — automated services that help us filter spam submissions.
• Advertising partners — as described in the cookies section, we share limited data (such as hashed identifiers and event data) with advertising platforms to measure and improve our ads.
• Legal and safety — we may disclose information when required by law, subpoena, or legal process, or to protect the rights, property, or safety of Creative Covers, our customers, or others.
• Business transfers — if we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

How long we keep your information

We keep personal information for as long as needed to fulfill the purposes described in this policy:

• Quote and inquiry information: retained while we work with you and for a reasonable period afterward for follow-up, recordkeeping, and to serve you if you return.
• Order and transaction records: retained as needed to fulfill orders and to meet accounting, tax, and legal obligations.
• Analytics and advertising data: retained according to the settings and default retention periods of the relevant platforms.

We may retain certain information longer where required for legal, security, or administrative purposes.

Your rights and choices

Depending on where you live, you may have some or all of the following rights over your personal information:

• Access: request a copy of the personal information we hold about you.
• Correction: ask us to correct inaccurate information.
• Deletion: ask us to delete your personal information, subject to exceptions (for example, data we must keep for legal or accounting reasons).
• Cookies and advertising: you can control cookies through your browser settings and opt out of certain advertising cookies using the industry tools linked in the Cookies and tracking section above.

Depending on where you live, you may have additional rights over your personal information under applicable law. To exercise any of your rights, or if you have questions about them, contact us at sales@creativecoversinc.com. We will respond as required by applicable law and will not discriminate against you for exercising your rights.

Data security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s privacy

Our Site and products are intended for adults and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

International visitors

We are based in the United States, and we process and store information in the United States. If you access the Site from outside the U.S., you understand your information will be transferred to and processed in the U.S., where data protection laws may differ from those in your country.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, provide additional notice. We encourage you to review this policy periodically.